Help Center

Welcome to the MedicalEx USA Help Center! We are dedicated to providing you with the best possible customer service and support. On this page, you will find a variety of resources and information to help you navigate our products and services. If you can't find the information you're looking for, please don't hesitate to contact us.

Frequently Asked Questions (FAQs)

Q: What are the types of medical equipment and supplies that MedicalEx offers? A: MedicalEx offers a wide range of medical equipment and supplies, including but not limited to mobility aids, hospital beds, wheelchairs, walkers, bath safety products, orthopedic supplies, etc.

Q: How can I place an order? A: You can place an order by visiting our website, MedicalEx.com and browsing through our products. You can also call our customer service department at (800)-494-5750 or email us at info@MedicalEx.com to place an order.

Q: How can I track the status of my order? A: Once you place an order, you will receive a confirmation email with your order number. You can track the status of your order by visiting our website and entering your order number in the "Track Your Order" section. You can also call our customer service department at (800)-494-5750 for assistance.

Q: How do I return or exchange a product? A: If you are not completely satisfied with your purchase, you can return or exchange the product within 30 days of receipt. Please contact our customer service department at (800)-494-5750 for instructions on how to return or exchange a product.

Product Information

In this section, you will find detailed information about the products offered by MedicalEx, including product specifications, features, and benefits. Please browse through the individual product pages on our website or contact our customer service department at (800)-494-5750 for assistance.

Customer Support

At MedicalEx, we are committed to providing our customers with the best possible service. If you have any questions or concerns, please don't hesitate to contact us. Our customer service department is available Monday through Friday from 9:00 am to 5:00 pm EST. You can reach us by phone at (800)-494-5750, or by email at info@MedicalEx.com.

Ordering and Shipping

At MedicalEx, we understand that getting the medical equipment and supplies you need quickly and conveniently is important. We offer fast and reliable shipping on all of our products. For more information on shipping and delivery policies, please visit the "Shipping and Delivery" section of our website or contact our customer service department at (800)-494-5750.

Returns and Exchanges

If you are not completely satisfied with your purchase, you can return or exchange the product within 30 days of receipt. Please contact our customer service department at (800)-494-5750 for instructions on how to return or exchange a product.

Blog or News section 

In this section, you will find the latest updates on our products, services, and company news. We will keep you updated with the latest trends and innovations in the medical equipment and supplies industry.

Contact Us 

If you have any further questions or concerns, please do not hesitate to contact us. Our customer service department is available Monday through Friday from 9:00 am to 5:00 pm EST. You can reach us by phone at (800)-494-5750 or by email at info@MedicalEx.com

Thank you for choosing MedicalEx USA for your medical equipment and supplies needs. We are committed to providing you with the best possible service and support.

Explore our wide range of medical products, enjoy hassle-free shopping, and take advantage of our exclusive offers. Free shipping on orders over $50! Need assistance? Contact our friendly customer support team at (800) 494-5750. Happy shopping!